Privacy Policy
This privacy statement explains how XYRPHOS LIMITED (Glimint) gathers, stores, processes and safeguards personal information of visitors and shoppers on our jewellery e-commerce website.
Controller Information
Data Controller: XYRPHOS LIMITED
Registered Address: 4 Massey House, 85 Hartfield Road London, United Kingdom, SW19 3ES
Contact Email: support@xyrphos.com
Personal Data We Collect
We collect data you voluntarily submit during checkout or account creation: full legal name, billing address, delivery address, email address, phone number, payment billing details, order history, and any messages you send our customer service team. We also automatically collect technical information such as IP address, browser type, device information, page visit records and cookie data when you browse our website.
Purpose for Data Use
We use your personal information to:
- Process, fulfil and ship your jewellery orders
- Send order confirmations, tracking updates and customer service communications
- Answer enquiries and handle returns, complaints and warranty applications
- Prevent fraud and secure payment transactions
- Send marketing emails, only if you explicitly opt-in
- Improve website functionality, product range and user experience
Data Sharing
We only pass necessary personal data to trusted third parties required for order fulfilment: payment processors, courier delivery partners, fraud screening providers and cloud hosting services. We will never sell your personal data to unrelated third parties for marketing purposes.
Data Retention
We keep your order and customer records as long as legal and tax requirements demand. Once data is no longer required, we securely erase or anonymise your personal records.
Your Data Rights
You have rights including access to your stored personal data, correction of inaccurate information, erasure request, restriction of processing, data portability and the right to withdraw marketing consent at any moment. Submit your data rights request via our support email.
Cookies
Our website uses cookies to remember cart items, preferences and analyse visitor traffic. You can modify cookie settings via your browser.
Data Security
We adopt industry-standard security measures to protect your personal data against unauthorised access, alteration, leakage or destruction. However, no online transmission method can be guaranteed as fully secure.
Changes to Privacy Policy
We reserve the right to modify this privacy policy periodically. Any revisions will be published on this page, with the updated effective date stated. Your continued site use after publication means acceptance of updated rules.
If you have any questions about this Privacy Policy, please contact us via support@xyrphos.com.